You get what you pay for

FREE can be an uncertain commodity. Sometimes you get what you pay for, sometimes you don't get anything near the value you paid. Sometimes customer services is a lost art. Very lost. Oh my gosh, you do NOT want to get me started on that one.

Recently, I found filedby.com. Of course, I don't know how it works, but my old book covers were harvested from somewhere, maybe mechanically. I can't imagine someone doing all of that by hand. I've tried correcting the info on similar sites, only to end up leaving the outdated material out of sheer frustration. Filedby was a wonderful surprise.

Anyone who has known me for half a millisecond knows I'm worthless at this web stuff. Most sites have at least one fill-in box that is vague enough to leave me questioning what to do. I'd be totally lost without Joyce, my web designer of the last four years.

However, on filedby.com I changed the cover art in a snap and uploaded my photo without it looking like a radioactive mutant when it appeared. The publisher and publishing date were somehow protected from change. I easily found tech support and explained the changes needed. A real live person, Renae, verified the information and promptly changed it for me. Not only that, she was very personable and helpful in her email contacts.

Anyway, if you are a writer, you should check to see if your books are on filedby and claim your page. It's free and logical (easy). I had NO TROUBLE. Trust me, I don't even go into the backrooms of my own website, that is why I have the email address that I do.

Filedby.com has something for readers. I have no idea what it is, but if it is like the part I've used, it is way cooool. So check that out and let me know how it works.

Go look. I'm impressed with their site and with their customer service. Renae was very pleasant and helpful; she went beyond what we have come to expect from customer service.

Here's the link: http://filedby.com/author/nadine_laman/2238025

Or scroll down the sidebar on this blog and try out the blue filedby button that I installed all by myself. Is that easy or what? So, here's to you guys over at filedby. I'm impressed.

Here is the big info: http://www.filedbyblog.com/2009/05/19/filedby-adds-more-than-1-million-new-sites-for-co-authors-illustrators-photographers-artists-editors-translators-and-others/